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Category Archive for: ‘The Marshall Blog’

8 Reasons Why Collaborative Teams Excel

Just you call it a team doesn’t make it one. Since 1965, the prevailing model for team development has been Tuckman’s 5 stages known as “forming-storming-norming-performing-adjourning”, which was basically a theory about how teams should work. In reality, however, companies found this model broke down fairly quickly, turning into “starting-storming-storming-non-performing”. Why waste your time and join a team that is …

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Why True Consensus Matters

The 9 member senior leadership team was making a strategic decision about the vendor for installing a new supply chain software system costing millions of dollars. Two members disagreed vehemently with the choice of the vendor. They debated for about 2 hours before the CEO got fed up and called the question. The team voted 7-2 for the vendor. 18 …

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Preserving Our Humanity in an AI World

It has become appallingly obvious that our technology has exceeded our humanity. –Albert Einstein– There has always been a “tug of war” between technological innovation and the ability of human beings, and organizations, to absorb it. 4 key technological trends need to be considered: Job Replacement: Kai Fu Lee, an artificial intelligence expert, recently predicted that 40% of the world’s …

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How to Motivate a Workforce at Risk

Collaboration will be the critical business competency of the Internet age.It won’t be the ability to compete…. –James M. Kouzes & Barry Z. Posner, The Leadership Challenge— How do you motivate a workforce in the Digital Age when their future appears to be at risk? We live and work in an era where there is the largest gap in wealth …

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We Need 21st Century Leadership Education

What got you here won’t get you there.–Marshall Goldsmith– It seems trite to say, but sometimes we need to be reminded that this is the 21st Century—not the 20th. We are no longer living in the Industrial Age—it is the Digital Age. We are living in a time of existential threats to the survival of the planet: global warming and …

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Workplaces Free From Fear

Trust and fear cannot co-exist in the same place. People who pretend they can co-exist are afraid to admit what their body knows: managerial fear overpowers trust every time* –Liz Ryan, “Ten Unmistakable Signs Of A Fear-Based Workplace” Forbes, March 7, 2017– Sexual harassment, discrimination on the basis of race, gender or sexual orientation, cyberbullying, in-workplace bullying, and fear of …

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Ethics! Ethics! Ethics!

It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.  –Warren Buffett– Wealthy parents get caught bribing prestigious universities to get their kids admission; Boeing’s 737 Max 8 jets kill over 300 people in Indonesia and Ethiopia due to “optional” safety equipment; Purdue Pharma settles with Oklahoma …

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Being Honorable With Accountability

I would prefer even to fail with honor than win by cheating.    –Sophocles– It seems to start early in life. My wife’s second grade class has seen dishonorable behavior show up when a student lies to save face, or manipulates to gain the favor of others. I see it among graduate students who plagiarize an article for a better grade or …

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Honoring Your Workforce

All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence   –Martin Luther King– The shutdown of the US government impacted millions of Americans—not only 800,000 workers, but also their families, government contractors, small businesses, farmers, air traffic controllers, and the public all across the country. By the time you read this, we may very well …

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Empowering Our Best Selves

Your living is determined not so much by what life brings to you as by the attitude you bring to life; not so much by what happens to you as by the way your mind  looks at what happens     —-Kahlil Gibran It’s a new year with new possibilities, if we choose to see it that way. We can choose hope over …

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Honor & Accountability

I would prefer even to fail with honor than win by cheating. Sophocles At the end of the day, there is always an accounting for what we have done, for good or ill. Anonymous If we have learned anything in the past year from our national politics or the world of business, it is the critical importance of honor and accountability for …

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Beyond Hate–Toward Love and Tolerance

Hate begets hate; violence begets violence…We must meet the forces of hate with the                                    power of love. Martin Luther King, Jr. In the last 8 weeks, we have seen 12 Jews gunned down in their Pittsburgh synagogue because of their religion, two people …

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Equality & Justice for Women at Work

How can we effect change in the world when only half of it Is invited or feel welcome to participate in the conversation?    —Emma Watson With the 1st anniversary of the #MeToo movement, the first female Nobel Prize winner in Physics in 55 years, the imprisonment of Bill Cosby for rape, and recent disbelief by some men in women victims …

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Lying Is Not OK!

                             Never lie to someone who trusts you. Never trust someone who lies to you.                                              –Hillary Kombe “Truth is not truth” we recently heard on …

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Is Perception Our Reality?

There are things known and there are things unknown,and in between are the doors of perception.    Aldous Huxley At a recent gathering of an Asian-African employee group at a global corporation, we discussed what constitutes “diversity”. An Indian woman suggested that perceptions were an important element of what makes us different. As we explored this distinction, it became clear that …

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Respect & Moral Authority

Respect & Moral Authority Moral authority comes from following universal and timeless principles like honesty, integrity, treating people with respect. –Stephen Covey We are living in a time when the basic rights of people are being disrespected, not the least of whom are the babies and children torn from the arms of their immigrant mothers and fathers seeking asylum from …

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The New Age of Collaboration

Collaboration is more than a fad or a cliché. It is how some companies are now leading their people. But we are only at the beginning of a New Age of Collaboration. High control leadership still has quite a grip on business culture. Some companies now have competing cultures internally—command and control, as well as transactional and collaborative. It all …

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Beyond the Penalty Box Syndrome

A business leader recently shared an experience they had taking a senior level position at a company he really wanted to work with. He was more than qualified for the position; in fact, he brought more talent to the table than some of the other senior professionals already there. Within a few weeks, he secured a large contract with only …

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Can We Cure Our Ethical Cancer?

Our country is suffering from an ethical cancer—unethical conduct that seems to have metastasized into every part of our societal body. Hundreds, if not thousands of leaders, in almost every sector of our society, including the military, have committed sexual abuse, mostly against women. Mass murder of school children, whether in Sandy Hook or Parkland, or everyday citizens in Chicago …

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Grounded Leadership in Chaotic Times

To paraphrase Rudyard Kipling, “It’s hard to keep your head when those around you are losing theirs.” We have moved way beyond times of rapid change. The new normal is chaos and uncertainty. The recent resignation of Gary Cohn, Chairman of the Council of Economic Advisors, an impending global trade war, the threat of nuclear conflict with North Korea, Federal …

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